These Terms & Conditions constitute a legally binding agreement between you and paj365. By registering an account or using any service on the paj365 platform, you confirm that you have read, understood, and accepted every provision set out below. Please read this document carefully before proceeding.
Document Overview
The sections below summarise the most important obligations and rights within the paj365 Terms & Conditions. These summaries do not replace the full legal text — please read all sections in full.
All paj365 accounts are strictly available to individuals aged 21 years and above. Registration by or on behalf of anyone under 21 is a material breach of these Terms and will result in permanent account closure and forfeiture of any balance held.
Deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Crypto are accepted in PKR. Withdrawals require completed identity verification (KYC). paj365 reserves the right to request source-of-funds documentation for large transactions.
All bonuses issued by paj365 are subject to wagering requirements, time limits, and game contribution rules. Bonus abuse — including matched betting, arbitrage strategies, or the creation of multiple accounts — constitutes a breach of these Terms.
You are solely responsible for maintaining the confidentiality of your paj365 login credentials. Any activity conducted through your account is your responsibility. Suspected unauthorised access must be reported to paj365 support immediately.
paj365 provides deposit limits, reality checks, and self-exclusion tools to all account holders. These must be used by players who believe their gambling may be causing harm. Self-exclusion requests are actioned immediately and irreversibly for the elected period.
paj365 reserves the right to suspend or permanently close any account found to be in breach of these Terms, engaged in fraudulent activity, or operating in violation of applicable gaming regulations — with or without prior notice depending on severity.
These Terms and Conditions ("Terms", "Agreement") govern your access to and use of the paj365 platform, including the website, mobile interface, live casino services, sportsbook, slot games, VIP loyalty programme, and all associated features operated under the paj365 brand ("Platform", "Service", "paj365").
By accessing the Platform, creating a paj365 account, or placing any wager or bet, you unconditionally agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the paj365 Platform and close your account.
These Terms should be read together with the paj365 Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. In the event of any conflict between these documents, these Terms shall prevail.
paj365 reserves the right to amend, update, or replace these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of the updated version. It is your responsibility to review these Terms periodically.
In these Terms, the following definitions apply unless the context clearly requires otherwise:
Access to the paj365 Platform and all gaming services is strictly limited to individuals aged 21 years and above. This is a non-negotiable eligibility requirement.
By creating a paj365 account, you represent and warrant that:
paj365 employs age verification procedures as part of the KYC process. Any account found to belong to a player under the age of 21 will be immediately and permanently suspended. All funds within such an account will be withheld pending investigation, and the matter may be referred to the relevant authorities where required by applicable regulations.
Each individual is permitted to hold one (1) paj365 account only. The creation of multiple accounts by the same individual — whether using different email addresses, mobile numbers, devices, or identities — constitutes a material breach of these Terms and will result in the permanent closure of all associated accounts and forfeiture of all balances therein.
When registering your paj365 account, you are required to provide accurate, complete, and current information. This includes your legal name, date of birth, valid email address or Pakistani mobile number, and any other information reasonably requested by paj365 during the registration or KYC process.
You must promptly update your account information whenever any registered detail changes. paj365 accepts no liability for communication failures resulting from outdated contact information held on your account.
paj365 reserves the right to decline any registration application without being required to provide a reason for doing so. Account approval is at paj365's sole discretion.
You are solely and entirely responsible for maintaining the confidentiality and security of your paj365 login credentials, including your username and password. You must not share your login details with any other person under any circumstances.
All activity conducted through your paj365 account — including deposits, withdrawals, bets placed, bonuses claimed, and account settings changed — is your legal responsibility, whether carried out by you personally or by any third party who gains access to your account through your negligence.
If you suspect that your paj365 account has been accessed without your authorisation, you must:
paj365 strongly recommends enabling two-step verification on your account. This feature, accessible through account security settings, requires a one-time code sent to your registered Pakistani mobile number in addition to your password at each login from an unrecognised device.
paj365 will never ask you to share your password via email, chat, or any other communication channel. Any communication claiming to be from paj365 and requesting your password should be treated as fraudulent and reported immediately.
paj365 accepts deposits from verified account holders via the following payment channels, denominated in Pakistani Rupees (PKR):
Minimum and maximum deposit amounts vary by payment method and are displayed within the paj365 cashier at the time of transaction. paj365 reserves the right to modify accepted payment methods, minimum/maximum limits, and processing timeframes with reasonable notice to players.
All funds deposited to your paj365 account must originate from a payment source registered in your own name. Deposits from third-party payment sources are strictly prohibited and will result in account suspension pending investigation.
paj365 does not charge transaction fees on standard deposits; however, your payment provider may apply their own charges, for which paj365 accepts no responsibility. Cryptocurrency deposit amounts are converted to PKR at the prevailing rate at the time of transaction confirmation on the blockchain.
Important: Deposits made in error — including deposits exceeding your intended amount — cannot be reversed once credited to your paj365 account. Please double-check all deposit amounts before confirming any transaction.
Withdrawals from your paj365 account are subject to the successful completion of the KYC identity verification process. paj365 is required to verify the identity, age, and source of funds of account holders before processing withdrawal requests. This process may be initiated at any point during your account lifecycle.
Standard KYC documentation requested by paj365 includes, but is not limited to:
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, to the extent technically possible. paj365 reserves the right to require withdrawal via bank transfer for accounts that deposited via cryptocurrency where local payment method verification is incomplete.
Processing times vary: JazzCash and EasyPaisa withdrawals for verified accounts are typically processed within 30 minutes during standard operating hours. Bank withdrawals are processed within 1–3 business days. VIP tier members at Sapphire level and above receive expedited processing as a tier benefit.
paj365 reserves the right to withhold any withdrawal pending investigation where fraud, money laundering, bonus abuse, or terms violation is suspected. Withheld funds will not accrue interest during any investigation period.
All bonuses, free bets, free spins credits, cashback offers, reload promotions, and VIP tier rewards issued by paj365 are subject to the specific terms communicated at the time of issuance, which supplement and form part of these Terms. In all cases, the following general bonus provisions apply:
Bonus Abuse Policy: paj365 actively monitors for bonus abuse behaviours including, but not limited to: low-risk matched betting using bonus funds, use of betting systems designed to exploit bonus terms, coordinated multi-account bonus farming, and placing opposing bets to clear wagering requirements artificially. Any account found engaging in such behaviour will have bonus winnings voided and may be permanently closed.
All games available on the paj365 Platform are operated in accordance with the rules specific to each game, as displayed within the game interface. Players are responsible for understanding the rules of any game before placing a wager. paj365 accepts no liability for losses incurred as a result of a player's misunderstanding of game rules.
Live casino games on paj365 are supplied by third-party studios operating under their own regulatory licences. Game outcomes on live dealer tables are determined by physical game elements (cards, roulette wheels) under studio conditions and are not subject to manipulation by paj365 or the player. paj365 operates as a distributor of these games, not as the game operator.
In the event of a technical malfunction affecting a game in progress — including connection failures, video stream disruptions, or server errors — paj365 will endeavour to resolve the issue using available game logs and provider records. Where a round cannot be conclusively settled, stakes will be returned to the player. paj365 decisions on disputed game outcomes are final.
paj365 reserves the right to void any bet or wager that:
The following activities are expressly prohibited on the paj365 Platform. Engaging in any prohibited activity constitutes an immediate material breach of these Terms and will result in account suspension and potential legal action:
paj365 is committed to promoting responsible gambling and takes the welfare of its players seriously. The Platform provides every registered account holder with the following responsible gaming tools, accessible at all times through account settings:
Players who believe they may have a problem with gambling are strongly encouraged to use these tools and to seek independent support. paj365 is not a substitute for professional gambling harm support services.
Please refer to the paj365 Responsible Gaming Policy for full details of all available tools and guidance.
All content on the paj365 Platform — including but not limited to text, graphics, logos, game interfaces, video streams, software, databases, trademarks, and any other proprietary materials — is the intellectual property of paj365 or its licensed third-party providers and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming and entertainment purposes, in accordance with these Terms. This licence does not extend to:
To the fullest extent permitted by applicable law, paj365 shall not be liable for:
Where liability cannot be excluded by law, paj365's total liability to you in respect of any single claim shall not exceed the total amount deposited by you to your paj365 account in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, or any other matter for which limitation of liability is not permitted under applicable law.
paj365 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where paj365 has reasonable grounds to believe that:
Upon account closure, any real-money balance remaining (after deduction of applicable bonus funds and any amounts subject to investigation hold) will be returned to the account holder via the most recently used verified payment method, subject to the completion of KYC if not already done. Bonus funds are not redeemable upon account closure.
You may request closure of your paj365 account at any time by contacting support via live chat. Account closure does not remove your personal data from paj365 systems where retention is required by law or legitimate business interest — please refer to the paj365 Privacy Policy for data retention details.
paj365 may update, amend, or replace these Terms at any time. Where changes are material, paj365 will endeavour to provide reasonable notice to active account holders via email to the registered address or via in-platform notification.
The revised Terms will be published on the paj365 Platform with an updated effective date. Continued use of the Platform following the effective date of any revision constitutes acceptance of the revised Terms. If you do not agree to any updated Terms, you must immediately cease using the Platform and contact support to request account closure.
It is your responsibility to check this page periodically for any changes. paj365 accepts no liability for any player's failure to review updated Terms in a timely manner.
These Terms and any dispute or claim arising out of or in connection with them — whether contractual, tortious, or otherwise — shall be governed by and construed in accordance with international online gaming standards and the laws applicable in the jurisdiction in which paj365 holds its operating authorisation.
In the event of a dispute between you and paj365, you are encouraged to first contact paj365 customer support to seek an informal resolution. paj365 is committed to resolving player disputes promptly and fairly. Most account-level disputes are resolved within 5 business days of receipt of a formal complaint submitted in writing to the paj365 support team.
Where a dispute cannot be resolved informally, you may refer the matter to the appropriate regulatory body or dispute resolution service as specified in paj365's operating licence conditions. Details of the applicable disputes process will be provided upon request by the paj365 compliance team.
paj365's decisions on gaming outcomes — including the settlement of bets, the application of bonus terms, and the resolution of technical malfunctions — are final and binding where made in good faith and in accordance with these Terms and applicable game rules.
For any queries regarding these Terms and Conditions, or to raise a formal complaint, please contact the paj365 support team using the following details:
When contacting paj365 support regarding a Terms-related matter, please include your registered account username, the nature of the query, and any relevant transaction reference numbers. This will expedite the resolution process.
For responsible gaming matters specifically, including self-exclusion requests, deposit limit adjustments, or account closure on welfare grounds, please identify the nature of your query at the outset of your contact so it can be prioritised and routed to the appropriate team member.
By proceeding to register, you confirm you are 21+ and have read and accepted these paj365 Terms & Conditions in full. Live baccarat, cricket betting, and 500+ slots await.